1. Acceptance of Terms

By accessing or using OCIS, you agree to comply with these Terms and Conditions. If you do not agree with any part of the terms, you may not use the platform. OCIS reserves the right to modify these terms at any time, and continued use of the service constitutes acceptance of the updated terms.

2. Account Registration and Responsibilities

To use OCIS, you must create an account by providing accurate information, including your name, contact details, and payment information. You are responsible for maintaining the confidentiality of your login credentials and are liable for all activities under your account.

User Responsibilities: You must ensure that your use of the service is lawful and not in violation of any regulations or the rights of others. You are prohibited from using OCIS for any illegal activities, such as distributing malware or spamming.

3. Subscription Plans and Payment Terms

OCIS offers several subscription plans (Basic, Premium, and Platinum), each with different features and usage limits. Upon subscribing to any plan, you agree to the following:

• Billing: Subscriptions are billed on a monthly or annual basis, depending on the chosen plan. All payments are processed securely, and OCIS does not store full payment information.
• Usage Limits: Each plan comes with defined limits for storage, inboxes, and chains. You agree to stay within these limits; exceeding them may result in service restrictions or additional charges.
• Renewals: Your subscription will automatically renew at the end of each billing period unless you choose to cancel your subscription before the renewal date.

4. Free Trials and Discounts

OCIS may offer free trials or promotional discounts. If a free trial is offered, it begins from the moment you sign up and lasts for the specified period. After the trial ends, you will be automatically enrolled in a paid plan unless you cancel before the trial period ends.

5. Termination and Suspension

OCIS reserves the right to suspend or terminate your account if you violate any of the terms outlined in this agreement. In case of non-payment, OCIS may suspend access to the platform until the outstanding balance is settled. Upon termination:

All your data and tickets will be accessible for a limited period, after which they may be permanently deleted from our systems.

You may request the export of your data before account closure.

6. Intellectual Property

All content, trademarks, and features of OCIS are the exclusive property of OCIS or its licensors. You are granted a limited, non-transferable license to use the platform solely for business purposes. You may not copy, modify, or distribute any part of OCIS without prior written consent.

7. Data Protection and Privacy

OCIS is committed to protecting your data and adheres to global privacy laws, including GDPR. By using OCIS, you consent to the collection, storage, and processing of your data in accordance with our Privacy Policy. OCIS uses encryption (such as AES-256) to secure your data both in transit and at rest.

• Data Ownership: You retain ownership of the data you submit to OCIS. We do not claim any rights to your data other than those needed to provide the service.
• Data Access: OCIS employees may access your data only to the extent necessary to resolve technical issues or provide customer support.

8. Limitation of Liability

OCIS is provided on an “as is” and “as available” basis. While we strive to maintain a high level of service, we do not guarantee that the platform will be free of errors or interruptions. OCIS will not be held liable for:

Any indirect, incidental, or consequential damages, including lost profits, data loss, or business interruptions.

Any issues arising from third-party integrations or external services linked to OCIS.

9. Compliance and Legal Obligations

By using OCIS, you agree to comply with all applicable local, state, national, and international laws and regulations. You are responsible for ensuring that your use of OCIS does not violate any legal requirements specific to your business or jurisdiction.

10. Amendments to Terms

OCIS may update these Terms and Conditions periodically to reflect changes in the law or platform updates. You will be notified of significant changes via email or within the platform. Continued use of OCIS following such updates signifies acceptance of the modified terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the country where OCIS is headquartered. In the event of any disputes, the parties agree to seek resolution through arbitration before pursuing any other legal avenues.

12. Contact Information

If you have any questions about these Terms and Conditions, or if you need further clarification, feel free to contact us at contact@ocis.app.